Wednesday June 20, 2018
The new GPS tracking system helps everyone become better at their jobs. When employees get better, the company can make more money.
And the wealthier the company becomes, the happier the employees will be. It is a two-way street that helps a company grow better with the benefits that they already realize and understand.
GPS Tracking System is one of the most impactful changes businesses can make. But unfortunately, many employee drivers are reluctant to embrace this change.
Hence listed below are a few dos and don’ts that can help in introducing GPS tracking to employee drivers.
There are a few things that can ease the process of informing the drivers about the shift that the business is making to GPS fleet tracking, like:
1. Inform Them Early – Trust is one of the essential things in a successful employee-employer relationship. In waiting a few days before telling your employees about the addition of GPS fleet tracking, you may lose their trust.
Instead, be open and honest with them. Let the drivers know about this change in advance before actually putting it into practice so that they are able to express their thoughts and concerns.
2. Listen to them – Listen to your team’s questions and concerns and hear them out. Put yourself in their shoes so that you can really understand how they feel.
Address their questions and concerns with care and compassion. The more your team feels like you care about their interests, the more they will trust you. This will lead to them having a better job satisfaction making them adjust to the change more easily.
3. Discuss the Benefits of Fleet Tracking – The main reason why your team may be put off by the idea of fleet tracking is because they may feel as if there is an eye watching them.
Let them know that this isn’t the goal of fleet tracking at all, but it is actually an effective way to improve operations, boost business, and cut down costs. Fleet tracking simplifies communication, improves driving and increases safety making their job easier.
4. Do Incentivize the Change – Employees, while reluctant to embrace change, are far more likely to do so, when there’s something in it for them.
Companies must offer bonuses for drivers who meet the goals on time using the GPS tracking system and also reward those who meet the requirements of safe driving.
5. Do Inform Everyone Together – Do a group meeting with a question and answer session to inform all the employees at the same time. This will help avoiding distrust amongst employees and also keep them focused on their jobs until the day of the meeting.
The companies must not introduce this as a GPS employee tracking system. They must focus on making their drivers understand the positive benefits that a GPS tracking provides and how it enhances their careers and wallets as well. Other things you shouldn’t do include:
1. Don’t Mislead Employees – Honestly answer the employee questions about how the organization intends to use the GPS tracking equipment. Honesty is the best policy to avoid misconceptions with the drivers who are an integral part of keeping the company going.
2. Don’t Neglect to Establish Policy Changes – You must have policies in place that make it clear to employees what the new expectations from them are and also explains the consequences for non-compliance of the same.
3. Don’t Ignore Employee Concerns – Take out time and answer the questions, doubts, and concerns that the employees have. Consider their fears while creating policies, and make sure your employees feel you are listening.
The best way to ease the process of introducing the GPS Tracking System is to outline its primary benefits to the employees. The following are some of the employee benefits of introducing the GPS Tracking System:
1. Higher Customer Retention – For service drivers, retaining current customers is a high priority. Customers usually like to see a proof that the service was completed on time, and companies by providing that proof, can successfully retain their customers and their commission.
2. Protection against False Claims – GPS Tracking System provides electronic verification of service time, providing drivers with a back-up in case any customer challenges come up.
3. Increased Incentives – GPS Tracking System enables to measure performance efficiently, and provide drivers with incentives based solely on their productivity.
4. Increased Driver Safety – Financial gain may not be the most important benefit for drivers. The chances of crashes or driver fatalities are known to increase with the increase in speed but as the maximum speed of a vehicle is automatically recorded with the GPS Tracking System, driver safety is easily monitored.
5. Improved Driver Morale – GPS Tracking System helps in making driver accountability not an issue any longer. On the contrary, now there is a tool to catch your drivers doing something good and can enhance their performance and self-esteem.
Good drivers are usually reluctant to report their inefficient counterparts. In many cases, good employees wind up carrying the burden of the slackers as well. The tracking system also has a tool to deal with the unproductive drivers.
6. Service Time Tracking – GPS Tracking System provides electronic verification of service time that also acts as a back-up for drivers to prove their efficiency.
7. Hands-free Mileage Log – GPS Tracking System provides an accurate, hands-free mileage log that saves employee’s valuable time.
8. Vehicle Take Home Policies – The evening and weekend use of a vehicle can now be monitored, some companies can therefore allow employees to use fleet vehicles after work hours. The company can opt to charge the employee a small monthly fee for this privilege.
Bringing GPS tracking into your business can be a huge benefit to any company and its employees. Presenting it in the right light will be instrumental in effectively rolling out the changes.
But companies must remember to make it easy for their drivers to clearly identify and understand the evolution and only then will it be a win-win situation for both.