Improving Fleet Management – How Your Smartphone Can Help You
March 10th, 2018
Smartphone is the future of fleet management and tracking. It is an efficient tool when it comes to improving your transport business especially when there is a need to manage your fleet.
It improves the overall efficiency, improves customer service and also lowers the operational costs. A smart phone can be a essential tool when it comes to improving the transport business.
Fleet tracking that uses GPS can help small, medium and large business owners to track and monitor the activities of their drivers and vehicles after they leave the office.
Using a smart phone for fleet management will help the business to reap many benefits.
Smart phones help with your day to day activities with the aid of many applications.
You can use your smart phone to assist you with managing various activities of your fleet.
In this blog we tell you how you can effectively use your smart phone to manage the activities of your vehicles in Qatar.
1. Engage with Customers
You can engage with your customers by letting them track their deliveries.
You can improve your customer care by rectifying any mishaps in your customer care management.
This can be done by managing your fleet and ensuring that a good rapport is build with the customers.
When your prospects get a good customer support because you have a good fleet management system, it is possible that they tend to buy from you again.
2. Flexible and Affordable
If the smartphone of the drivers are linked to the application there won’t be any need to purchase and install any hardware.
If there is no vehicle downtime which means that the costs stay low.
The first question that comes to your mind is whether it is possible. Yes it is. This makes the whole system flexible as well as affordable.
3. Quality and Performance Check
With the help of a smart phone you can check upon your vehicle’s status conveniently.
When your prospects ask for a timely delivery of goods or service appointments you can rely upon the GPS tracking system.
You can quickly check which of your vehicles is moving and which is idle. This enhances your ability to provide a better service.
You can look where everyone in your fleet are, this is one of the best features of having a fleet management tool.
You can also check on the job-site and the workers involved in it.
4. Fleet Management in the Field
One of the greatest advantages of having a fleet management system is that you can take control even while you are away from your office.
You are able to carry the your fleet data no matter where your work might take you.
As long as you have an internet connection you can use your smart phone to access this information.
This comes handy for people who tend to travel in between work.
5. Plan the Work
By using you smart phone, you are able to find out where exactly are your vehicles.
If in case a vehicle or two is lagging behind you will get to know when exactly will the delivery of goods are made.
You will get to know when your fleet has started and if there is a problem related to it.
You will also get to know how many goods are delivered in a day.
6. New Customers
Timely delivery of goods are ensured by using a good fleet management system.
This in turn brings in new customers as there will be a word of mouth promotion regarding the timely deliveries that you make.
Overall a good fleet management system ensures good business. It is a good practice to use a GPS tracking system to grow your business.
7. Safety and Security
Other that all the points mentioned above your fleet will be safe and secure.
If any of your vehicles are lost or stolen you receive a notification regarding this.
There are even anti theft systems connected to your vehicle’s engine which shuts down automatically in case there is an attempted theft.
8. Emergency Situations
In case of an emergency you can find out where each of your vehicles is.
May be a customer requires a quick delivery and you are required to do so.
You get to know which vehicle is at close proximity to the customer.
This helps you to make deliveries in case there is an emergency. Faster response time means more business.
This is one of the prime features of a good fleet management system that you can rely upon.
There are various applications that come along with the fleet management system.
These can be put to use to help the fleet managers.
Boosting productivity, making the job easier and saving time are the main purposes of the applications in mobile phones.
Fleet managers can effectively use these to improve productivity and achieve intended results.
10. Ensure Service Quality
Quality of service is an important factor a customer considers while deciding to buy a product from you.
A prompt delivery shows that you care for the customers when you deliver by schedule.
You can keep track of driving patterns of the drivers and helps you determine how you can improve their performances.
To Finish Up
Smart phones can be of help when it comes to fleet management. A good fleet management system is essential to improve the efficiency of your service.
Using a smartphone you can access the data from anywhere which improves the efficiency of your business.
It is handy when you can access all the details regarding your fleet in your mobile phone.
Not only does it improve customer satisfaction but it also brings in more customers and more profit.