Software Help And Support

In the Profile section, you can view and update your profile information, including personal details and uploading a new logo if needed.

In the Contact Information section, you can update your email address and phone number.

You can update your Address, City, Country, Currency, Timezone, Website, and general account status in the General Information section.

You can review your current subscription plan, Account type, and Expiry date in the Subscribe Information section.

In the Server Information section, you can modify server settings, including ports and IP addresses.

The API Information section provides access to your Customer ID and API Key, which are essential for integration with other systems.

You can view the list of transport managers by clicking on “View All” in the List of Transport Managers section.

In the Map section, you can mark zones by drawing freehand, selecting by square, or by a circle, as well as editing or deleting existing marks.

The Application Statistics section displays relevant data and metrics related to the usage and performance of the software.

If you have any further questions or need additional assistance, you can reach out to the support team for help.

A user can customize the working days by toggling the on/off switches for each day of the week, including Monday through Saturday.

Users can choose their preferred speed limit from a dropdown menu that offers various speed options.

A user sets the customer geofence radius by selecting a desired radius measured in meters from a dropdown menu.

Users can choose the pickup point geofence radius from a dropdown that lists different radius options in meters.

A user should consider the required coverage area for transportation and select an appropriate distance in kilometers from the dropdown menu.

Users can customize the number of data records displayed per page by selecting an option from a dropdown menu.

Users can select their preferred date format by choosing an option from the dropdown menu that presents different date formats.

A user can choose the duration threshold for considering a vehicle as untracked in minutes from the dropdown menu.

Setting acceleration and deceleration thresholds helps in monitoring vehicle performance, and users can configure these thresholds by selecting an option from respective dropdowns.

Automation settings allow users to enable or disable automatic data collection and optimization while specifying parameters such as the number of suggestions or the minimum number of vehicles to consider an area as a parking slot.

When the SMS Gateway functionality is turned “Off”, you will not be able to send SMS messages, recharge your account, or view available messages. Essentially, all SMS-related actions will be disabled until it’s turned back “On”.

You can view the available messages by selecting the “Available Messages” option, which will display the total count of messages remaining in your SMS Gateway account.

The “Account Information” overview typically includes details such as your account type, plan features, message limits, and usage statistics.

You can retrieve your SMS Gateway Status ID by navigating to the corresponding section in the interface that displays the “SMS Gateway Status ID”.

To recharge your SMS Gateway account, click on the “Recharge” option. This action will redirect you to the payment integration page where you can select your preferred payment method and complete the transaction.

Entering a valid SMS Gateway Username and Password is crucial for authentication purposes. If either is incorrect, you will not be able to access your account or send SMS messages.

When specifying a Sender ID, consider factors such as character limits, compliance with regulations, brand recognition, and clarity for the recipients.

If you encounter issues, you should reach out to the support team for assistance. They can provide troubleshooting steps or resolve any technical problems you may face.

To select your SMS Gateway ID, simply click on the dropdown menu, and it will display all available IDs. Choose the desired one by clicking on it.

Monitoring your balance is essential to ensure you have enough credits to send messages. Running out of balance can halt your communication processes and potentially impact your business operations.

You can utilize the map functionality by drawing freehand to outline irregular shapes, selecting a square for defined areas, or using a circle for a designated radius. For example, if I want to mark a park area, I might draw freehand around its boundaries.

The available notification methods include push notifications, email, or SMS. For instance, I prefer receiving vehicle-related announcements through SMS, as it’s more immediate for me.

You can customize your notification settings by choosing between push notifications, email, or SMS for holiday and vacation-related information. I prefer push notifications during the holidays to receive real-time updates.

The mileage threshold can be selected from a dropdown menu based on the vehicle’s maintenance schedule. For instance, I might choose 5,000 miles to remind me before my next oil change.

I would select the number of days in advance from a dropdown to receive alerts about the insurance expiry. For example, I would choose 30 days in advance to ensure I have enough time to renew.

You can set up notifications by selecting your preferred method—push notification, email, or SMS—when configuring the geofence settings. I opt for push notifications as it allows immediate alerts even when I’m not checking emails.

When selecting dispatch trip days, consider the operational schedule and demand for trips on specific days. For example, I would enable trips on weekdays to accommodate higher demand for deliveries.

Periodic trip times allow for optimized scheduling of trips, minimizing delays and improving efficiency. By setting multiple times, I can ensure that trips are dispatched consistently throughout the day, catering to peak hours.

Choosing the right auto routing type is crucial for maximizing efficiency and reducing travel time. For example, selecting a time-efficient routing type can help minimize fuel costs and improve service delivery.

If I encounter issues, I should reach out to the support team via the contact options provided in the help section. They are available to assist and can guide me through troubleshooting my notification settings.

Factors to consider include trip distance, anticipated traffic conditions, and the types of vehicles in the fleet. For example, if the trips tend to be short and frequent, a routing type that minimizes travel time may be ideal.

Enabling specific days allows for better allocation of resources. For instance, if trips are primarily needed on weekdays, disabling weekends can help concentrate manpower and reduce operational costs.

To add multiple periodic trip times, click on the dropdown menu, select the desired time, and then click the “Add” button. Each chosen time will be displayed beneath the listing, allowing for easy reference and edits.

If trip dispatch days are not customized, it may lead to underutilized resources, missed opportunities for trips on busy days, or excessive idle time on days when trips should be scheduled.

The selection of trip times influences the flow of operations. For example, if trips are scheduled too closely together, it can lead to delays; conversely, too much spacing may result in idle resources.

For large-scale operations dealing with numerous trips, a more sophisticated routing algorithm like distance-based routing may be ideal. However, for smaller, simpler operations, time-based or manual routing may suffice.

The system utilizes algorithms that analyze traffic patterns, trip durations, and vehicle capacities to determine the most efficient routes, reducing overall travel time and fuel consumption.

Users can reach out to the support team for help with troubleshooting issues, guidance on optimal settings, or assistance with configuring specific requirements for trip dispatching.

Different routing types can influence fuel consumption; for instance, routes that prioritize shorter distances may reduce fuel costs by minimizing unnecessary travel and optimizing stops.

User preferences are integral as they guide the customization of days and times for trip dispatch, ensuring that the settings align with operational needs and maximize service efficiency.

To view existing user roles, you need to click on the “User Role” option, which will display a list of the current roles along with their corresponding features and actions such as editing and deleting.

To create a new user role, click on the “Create Role” button located on the right side of the screen, select a role from the dropdown menu, and proceed with the creation process.

Managing access rights is important to ensure that users only have access to the features necessary for their responsibilities, which enhances security and helps prevent unauthorized actions.

User roles typically include access to various features, which may include viewing, editing, and deleting permissions. The exact features can vary depending on the specific role assigned.

Yes, an existing user role can be edited or deleted. This can be done by selecting the role from the list displayed under the “User Role” option and then clicking the respective edit or delete action.

The roles dropdown menu allows you to select from a list of predefined roles, which enables you to assign appropriate permissions and responsibilities associated with the new role you want to create.

Improper management of access rights can lead to unauthorized access to sensitive data, potential data breaches, and a breakdown of operational integrity, ultimately affecting overall business performance.

User role access permissions should be reviewed regularly, ideally quarterly or biannually, to ensure that they remain aligned with changes in responsibilities, current business needs, and compliance requirements.

Typically, this responsibility falls to system administrators or IT managers, who should be well-informed about the organization’s structure and security policies to effectively manage roles and access rights.

If you encounter difficulties, you should reach out to the support team for assistance. They can provide guidance and troubleshooting to ensure that you can effectively manage user roles and access rights.

The “My Add-ons” section provides an overview of all active add-ons and allows users to manage their functionalities, ensuring they can make informed decisions about their software usage.

To choose a premium add-on, consider the specific needs you want to address, read reviews, and check compatibility with your existing software. This ensures you select the most beneficial add-on for your situation.

Free add-ons often provide basic functionalities, while premium add-ons may offer advanced features and priority support. The choice depends on your specific requirements and budget.

To add a premium add-on, browse through the available options, click the “Add to Cart” button for the desired add-on, and confirm the addition to your cart.

To remove an unwanted add-on, navigate to the “Add to Cart” section, locate the add-on you want to delete, and click the delete option next to it. The cart will update accordingly.

The total value of the cart is calculated by summing the prices of all add-ons you have selected. Before checkout, ensure that you review the contents of your cart and confirm that they meet your needs.

During the checkout process, you typically need to provide billing details, payment information, and any other relevant contact information to complete the purchase successfully.

Users can reach out to the support team through the contact options provided on the website, such as email, live chat, or a support form, to receive assistance with add-on installation.

Common issues include compatibility problems and difficulty in adding or removing add-ons. These can often be resolved by checking system requirements, ensuring the software is up to date, or consulting support for specific troubleshooting.

Add-ons enhance software functionality by providing additional features, customization options, and tools that streamline tasks, ultimately increasing productivity and user satisfaction.

You can search for a specific user by entering their username in the search bar.

Selecting a specific date helps narrow down the log changes to a particular day, allowing you to pinpoint the changes made on that date.

The log listings display the username, the date and time of the change, and a brief log description for each entry.

The “View Changes” field allows you to see detailed changes made by the user, providing a comprehensive view of modifications and updates in the system.

The Log Changes feature helps track user activities and access detailed information about changes, effectively maintaining an audit trail of system modifications.

If you have questions or need further assistance, you can reach out to the support team, who are available to help you.

The feature currently allows you to search for a specific user by entering only one username at a time in the search bar.

The detailed changes may include updates to user settings, modifications to data entries, or changes to system configurations.

The search feature allows you to select a specific date but does not provide filtering by time; thus, it’s less effective for pinpointing changes made at a specific time on that date.

The Log Changes feature offers benefits such as tracking user activities, reviewing log entries for compliance, and providing accountability through detailed audits of system modifications.

When adding a new vehicle, you need to provide details such as vehicle information, tracking device details, whether the vehicle has a temperature sensor, validity information, and geo-fence settings.

You can filter and view vehicles in the “Online” section by using the search bar to enter details like vehicle name or vehicle number, and by applying additional filters such as vehicle category and transportation type.

To add a new vehicle category, you click on the “Add Vehicle Category” button, fill out the required form with details such as category name and description, and then submit the form.

The “Untracked/Not Tracked Yet” section shows vehicles that have not been tracked within the system. Users can search for these vehicles using the search bar and provided filters.

When adding a new vehicle group, you must provide details such as the group name, description, and any other relevant information in the form provided.

To initiate a new sync request, you select the “Add New Sync Request” option, fill out the form with the necessary sync details, and then submit the form to start the sync operation.

The Hardware Feature-Set offers features such as Echo Driving, IVMS, Card Reader, Over Speeding detection, Crash Detection, Excessive Idling detection, Towing Detection, Unplug Detection, and various immobilization controls.

To enable or disable the Over Speeding feature for a vehicle, you navigate to the Over Speeding section, find the desired vehicle, and toggle the feature on or off.

In the “Excessive Idling” section, you can view a list of vehicles that are idling excessively and toggle the feature on or off for specific vehicles to manage this behavior.

You can search for vehicles associated with the Fuel Sensor feature by entering details such as vehicle name, vehicle number, or vehicle IM, and applying additional filters like vehicle category and transportation type.

To search for a specific holiday, simply type the name of the holiday into the search box, and the results will be displayed accordingly.

When you select a date from the calendar, the software will show you the holidays that fall on that specific day.

Each holiday listing includes the date, description, status, and actions for editing or deleting the holiday.

To add a new holiday, click on the “Add Holiday” button, fill in the required details like holiday name, date, and description, and then click the “Submit” button.

You need to provide the holiday name, holiday date selected from the calendar, and a brief description of the holiday.

Yes, each holiday listing includes actions for editing or deleting the holiday.

The “Add Holiday” button is located on the right side of the screen.

If you have further questions or need assistance, feel free to reach out to the support team.

Someone might use the search feature to quickly find a specific holiday without scrolling through a longer list of holidays.

Providing a description helps others understand the importance and background of the holiday, making the listings more informative.

To search for a specific vacation by name, simply type the vacation name into the search box provided. The results will then be displayed based on your input.

You can filter vacations by selecting a start date and an end date from the calendar. Click on the desired start date and then the end date, and the software will display vacations within that date range.

The vacation listings display the start date, end date, description, status, and available actions for each vacation, such as editing or deleting it.

To add a new vacation, first click on the “Add Vacation” button located on the right side of the screen. This will open a form for you to fill out.

When adding a vacation, you need to enter the vacation name, select the start and end dates from the calendar, and provide a brief description of the vacation.

After you have filled in the necessary information for the vacation, you need to click the “Submit” button to add the vacation to the system.

If you encounter any issues while searching for vacations, you should reach out to our support team for assistance.

Yes, you can edit an existing vacation listing by clicking on the appropriate action link next to the listing that allows you to modify its details.

Yes, you can delete a vacation that has been added by selecting the delete action available in the vacation listing.

To see vacations that fall within a specific time frame, use the date selection tool to choose your desired start date and end date. The system will show you the relevant vacations within that time frame.

To search for parking stations, simply enter the slot name, slot, or address in the respective text boxes provided in the software.

You can map the location using three methods: 1. Freehand Marking: Draw a shape on the map. 2. Placing a Square: Use a square marker. 3. Placing a Circle: Use a circular marker.

The essential details include the Station Code, Station Name, Address, Parking Capacity, Vehicles allowed, and the Map Location on Google Maps.

You can view all available parking stations by selecting the “All” option in the parking station listings section.

If you need to edit or delete a mapped location, you can do so after marking the location on the map, using the edit or delete options provided in the software.

Suggested parking stations provide a list of addresses that correspond to your search criteria, which helps you find relevant parking options quickly.

After mapping the location, the next step is to click the “Submit” button to finalize the addition of the parking station to the system.

Parking capacity indicates the number of available parking spaces, which is essential for users to know how many vehicles the station can accommodate.

If the required details are not filled out, the system may prevent you from submitting the form, prompting you to complete all mandatory fields before proceeding.

Users can reach out to the support team directly through the contact details provided in the help module or within the software for any further questions or assistance.

You can search for locations by entering the location name, latitude, longitude, or address in the respective text boxes.

You can visualize a specific location by either using freehand marking with your cursor, placing a square marker, or placing a circular marker on Google Maps.

To add a new location, click the “Add Location” button, fill in the required details such as location name and address, map the location using one of the methods provided, and finally click the “Submit” button.

Yes, you can edit or delete the mapped location if needed, ensuring that the information remains accurate and updated.

Each listing includes the location name, address, latitude, and longitude.

Freehand marking allows for a more customized shape to represent the area of interest, especially useful for irregularly shaped locations that don’t fit neatly into standard geometric shapes.

The required details include the Location Name, Location Address, and the mapped location on Google Maps using any of the available methods.

A square marker is used to represent a more rectangular or straight-area location, while a circle marker is more suitable for symmetric and evenly spaced areas of interest.

If you need further assistance, you can reach out to the support team for help with the Point of Interest feature.

If a location was added incorrectly, such as an incorrect address or wrong coordinates, it would be necessary to delete that mapped location to maintain accurate data within the system.

You can search for a specific geofence area by entering the name, latitude, longitude, or address in the provided text box, and the system will display the results.

The three methods available to mark locations on Google Maps are:
1. Freehand marking using your mouse or touch input to draw directly on the map.
2. Placing a square-shaped marker by clicking on the desired location.
3. Placing a circular marker in a similar manner.

To edit or delete a geofence area, simply select the specific location on the map and choose the appropriate action from the options provided.

When viewing all geofence areas, you’ll see a comprehensive list that includes the location name, address, latitude, and longitude for each area.

To add a new geofence area, click on the “Add Geofence” button, fill in required fields including Parent Area, address, and speed limit, use the mapping tools, then submit the form to save the area.

The “Add Geofence” button is located on the right side of the page.

When creating a new geofence area, you need to fill out details such as Parent Area, Geofence areas, address, Landmark, City/state, Country, and Area speed limit.

Yes, once you have mapped the geofence area, you can further edit or delete the location if necessary.

The software provides several mapping tools to assist you in marking specific areas, allowing you to draw freehand, place square or circular markers on the map.

If you have any further questions or need additional assistance regarding the Geofence Areas feature, feel free to reach out to our support team for help.

In the list of administrators, you can find their image, name, email, contact number, and available actions like “View Profile” or “Delete.”

To access more details about a specific administrator, click on the “View Profile” option next to their name.

To add a new administrator, click on the “Add Administrator” button, fill in the required information in the form that appears, and then submit the form.

When viewing all transport managers, you have options to view their profiles, edit details, change passwords, block or resign them, and delete the transport manager.

The “Active” category displays transport managers who are currently active, while the “Inactive” category shows those who are no longer active.

To search for a transport manager, you can enter their name, email, or contact number in the search bar, or select a specific transportation type from the dropdown.

To block a transport manager, go to the “Active” or “Inactive” section, click on the three dots next to the manager’s name, and select the “Block” option.

Yes, it is possible to delete an administrator by selecting the “Delete” option next to their name in the administrators’ list.

Once you view a transport manager’s profile, you can edit their details, change their password, block or resign them, and delete their profile if needed.

If you encounter any issues, you should reach out to the support team for additional assistance and guidance regarding the features.

To add a new driver, click on the “Add Driver” button, fill in the necessary details in the form, and then submit it to add the driver.

In the “All” section, you can search for drivers by entering details such as vehicle name, vehicle number, vehicle IM, and by using filters like vehicle category, vehicle capacity, and transportation type.

In the “Active” section, you can view the delivery person’s profile, edit their details, change their password, block or resign them, and delete the delivery person.

You can differentiate by navigating to the “Online” section to view all online drivers and the “Offline” section to view all offline drivers. Each section has a search bar and filters for specific details.

For inactive delivery persons, you can access options to view their profile, edit details, change passwords, block or resign them, and delete them.

In the “Untracked/Not Tracked Yet” section, you can filter drivers by entering details like vehicle name, vehicle number, and vehicle IM, as well as by vehicle category, vehicle capacity, and transportation type.

Using the three-dot menu for delivery persons, you can view their profile, edit details, change passwords, block or resign them, and delete them.

If a driver is not working, they can be classified in the “Offline” section or the “Untracked/Not Tracked Yet” section based on their availability status.

To search for a delivery person by contact number, navigate to any section (All, Active, or Inactive), then use the search bar to enter the contact number and filter the results accordingly.

If you encounter issues while using these features, you should reach out to the support team for assistance.

The main categories are All, Active, and Inactive. In the All section, I can view all Fleet Managers and access options like viewing profiles and editing details. The Active section shows only currently active Fleet Managers, while Inactive displays those who are no longer active.

A user can use the search bar to find a Fleet Manager by their name, email, contact number, or by selecting a transportation type from the dropdown menu.

While viewing a Fleet Manager profile, you can edit their details, change their password, block or resign them, and delete their profile.

To add a new Fleet Manager, I need to click the “Add Fleet Manager” button, fill in the necessary details in the form, and then submit it to create the new Fleet Manager.

The categorization helps users quickly sort through and manage Vehicle Assistants based on their current status, allowing for easier access to profiles and functionalities relevant to each group.

In the All section, I can find all Vehicle Assistants. The functionalities available include viewing profiles, editing details, changing passwords, blocking or resigning, and deleting them.

I would navigate to the Inactive section, where I can view all inactive Vehicle Assistants. From there, I can access their profile to retrieve the necessary information.

If a user needs help, they should reach out to the support team for assistance regarding managing Fleet Managers or Vehicle Assistants.

To change the password for a Vehicle Assistant, I would locate the Assistant’s profile in either Active or Inactive sections, click on the three dots, select the option to change their password, and follow the prompts to update it.

When submitting a new Vehicle Assistant form, all necessary details as outlined in the form must be filled in, including their name, email, contact number, and any other required specifics related to their role.

The Users Summary section provides an overview of all user details, including names, roles, and statuses within the system.

The Device Logins feature displays the devices used by users for logging in, making it easier to track login activities and identify patterns across various devices.

The graphical view shows how users engage with different features. By analyzing this data, we can identify popular features and optimize areas that need improvement to enhance user experience.

The Last Activities section provides a real-time view of user interactions, displaying actions taken by each user and their timestamps, allowing for timely updates on user behavior.

Monitoring Last Logins helps identify unusual patterns, such as multiple logins from different locations, which can flag potential security concerns and unauthorized access.

The User Alerts section includes important updates, system notifications, and specific alerts related to user activities that could impact the software’s functionality or user interactions.

User Alerts ensure that users are informed about critical notifications and updates, fostering better communication and keeping them engaged with the system’s changes.

The Last Logins section includes the user’s name, login timestamp, and the device used for the login, providing comprehensive details about user login patterns.

Insights from the Users Insight feature can help identify which features are underutilized, allowing developers to enhance or modify these features to better meet user needs.

If unusual login activities are detected, administrators can investigate the relevant accounts, change passwords, enable two-factor authentication, or alert the users involved to ensure security.

The key features include viewing, searching, and creating contacts for report distribution.

You can click on the three dots next to the contact to access options like viewing their profile, editing details, or deleting the contact.

To search for a contact, simply enter their name, email, or contact number in the corresponding text box, and the system will show matching results in real-time.

When creating a new contact, you need to fill in details such as the contact’s name, email, and contact number in the form that opens after clicking the “Create Contact” button.

Once you have filled in all the necessary details, you simply submit the form to create the new contact.

You might need to delete a contact if they are no longer relevant for report distribution or if their information is outdated.

The search functionality enhances user experience by allowing users to quickly find specific contacts without scrolling through the entire list, which saves time and increases efficiency.

The software ensures that contact information is well-structured by providing predefined fields for essential details like name, email, and contact number within the contact creation form.

Organizing your contact list can improve communication efficiency, ensure the right people receive important reports, and help maintain up-to-date contact information for better outreach.

Users can reach out to the support team by following the contact information or support guidelines provided in the software’s Help section, ensuring they get the assistance they need.

To select a hardware feature set, click on the dropdown menu, choose the desired feature set, and the system will then display the relevant vehicles equipped with that feature set.

You can view details including vehicle number, driver’s name, IMEI number, vehicle type, transportation type, and driver contact information.

You can use the toggle switch next to each feature associated with the hardware feature set to turn it on or off, allowing you to enable or disable that specific feature for the vehicle.

The search functionality allows you to enter criteria such as trip name, driver’s name, email, contact number, start time, or end time in their respective text boxes. The system then displays matching vehicles based on the input.

You need to provide vehicle information, details about the tracking device, whether a temperature sensor is included, validity information for the vehicle, and geo-fence settings.

The feature streamlines the process of selecting, viewing, and modifying hardware features associated with vehicles, making management tasks more efficient and organized.

A geo-fence setting is a virtual boundary defined for a vehicle. When adding a new vehicle, you can specify the coordinates and radius that determine the geo-fence area within which the vehicle is allowed to operate.

If the search criteria do not match any vehicles, the system will not display any results, indicating that there are no vehicles that meet the specified criteria.

You can reach out to the support team via email, phone, or through a chat feature, depending on the communication options provided in the help section.

The temperature sensor feature is crucial for vehicles transporting temperature-sensitive goods. It should be specified during the vehicle addition process to ensure proper monitoring and compliance with safety standards.

You can differentiate them by accessing their respective subsections where planned trips are those scheduled, unplanned trips are those not yet organized, and completed trips are those that have already been finished.

Each planned trip includes details such as the trip name, assigned vehicle, trip category, start time, end time, and driver’s name.

You can search for specific trips by entering the trip name, driver’s name, email, contact number, start time, or end time in their respective text boxes.

Managing unplanned trips is important as it allows for flexibility and quicker organizational response to sudden transportation needs, ensuring that resources are allocated efficiently.

Each stop includes details such as the stop name, pick-up point trip, pick-up point code, pick-up point priority, distance from the customer in kilometers, stop latitude, and stop longitude.

You can search for specific stops by entering the pick-up point trip, pick-up point name, code, pick-up point priority, or distance from the customer in kilometers in the respective text boxes.

Providing latitude and longitude helps geolocate stops accurately, which improves routing efficiency and ensures timely pick-ups by visually mapping the locations.

The feature enhances operational efficiency by allowing quick access to trip information, streamlined management of trips and stops, and the ability to respond quickly to changing situations.

If you encounter issues, you can refer to the Help section for guidance or reach out to the support team for assistance.

Organizing completed trips benefits future planning by offering historical data that can be analyzed for patterns, helping to improve scheduling, vehicle allocation, and overall operational strategies.

To view the details, navigate to the list of vehicle accidents and select the “View” option in the “Action” column next to the accident you are interested in.

You simply enter the vehicle name in the search feature provided, and the system will generate a list of relevant accidents associated with that vehicle.

Click on the “Add Accident” button, fill in all the required information in the form that appears, upload any relevant documents, and then click “Submit” to save the new accident entry.

The list includes the vehicle name, location, description, expenses, and date of the accident, allowing for a comprehensive overview.

Expenses are documented as part of the accident details when viewing or adding an accident, allowing for easy tracking and management.

The required information includes the vehicle name, accessory item, quantity, price, and purchase date in the form that opens when you click the “Add Accessory” button.

You can use the search feature by entering the price of the accessory you are looking for, and the system will provide all accessories matching that price.

Navigate to the accessory list, find the item you want to edit, and click the “View” or “Edit” option in the “Action” column to make the necessary changes.

You can upload any related documents, such as receipts, warranties, or product manuals, to accompany the accessory entry for future reference.

It allows users to effectively manage accessories by providing detailed views, search functionalities, and an organized record of all accessories associated with vehicles, ensuring easy access to information when needed.

To add a new spare part, click on the “Add Spare Part” button, fill out the form with the relevant details, upload any related documents, and then click “Submit” to save the entry.

You can use the search feature by entering the vehicle name, reason, status, amount, or selecting a date from the calendar to find the specific fine.

The viewable list includes the vehicle name, spare part, warranty details, quantity, amount, and purchase date.

In the “Action” column, you can view complete fine details, edit existing fine records, or delete fines as needed.

While filling out the “Add Spare Part” form, there will be an option to upload related documents; simply use that feature before clicking “Submit.”

You should include details such as the vehicle name, reason for the fine, status, amount, and the date of the fine.

You can click on the “view” action next to the spare part in the list to access its complete details.

The fine management module allows you to browse, search for specific fines, view detailed information, and maintain a structured record of all fines.

Yes, you have the option to delete spare parts as required using the action column.

The warranty can affect how spare parts are managed, as it may determine the period during which replacements or returns can occur if there are issues with the part.

You can search for a specific vehicle maintenance record by utilizing the search feature. You can enter details such as the vehicle name from a dropdown list, select a specific date from the calendar, or input the kilometers driven to retrieve relevant records.

To add a new maintenance entry, click on the “Add New” button, fill in the required information in the form that opens, and then click the “Submit” button to save the entry.

You can view Fuel Expense details by browsing through a list that includes vehicle numbers, current odometers, quantity of fuel, amount spent, and date. You also have the option to view complete details, make edits, or delete entries as needed.

The search functionality in the Fuel Expense module allows you to find specific entries by entering the vehicle name, current odometer reading, quantity of fuel, or amount spent. You can also select a date from the calendar to filter results accordingly.

When adding a new Fuel Expense, you need to provide information including the vehicle number, current odometer reading, quantity of fuel purchased, amount spent, and the date of the transaction. You can also upload related documents for reference.

The “Action” column provides users with options to view complete maintenance or fuel expense details, make necessary edits, or delete entries. This feature enhances user control and flexibility in managing records.

A dedicated Fuel Expense Management module helps track and record all fuel-related transactions efficiently, ensures accurate budgeting, helps control expenses, and provides a historical reference for analyzing fuel usage over time.

Timely maintenance can enhance vehicle performance by preventing potential breakdowns, improving fuel efficiency, ensuring safety, and prolonging the lifespan of the vehicle. Regular maintenance leads to a more reliable driving experience.

The vehicle history section includes a comprehensive list of all past maintenance records for each vehicle, detailing the service date, kilometers driven, due dates, and service costs incurred over time.

You can search for a customer either by selecting a vehicle name from the dropdown menu or by entering the customer code directly into the search field.

The customer listings will display essential information such as the customer’s name, customer code, email address, and mobile number.

You can view, edit, or delete customer details using the available action buttons in the customer listings.

To add a new customer, click on the “Add Customer” button, fill out the required information in the form that appears, and then click on the “Submit” button to save the customer’s information.

Yes, it is possible to add multiple addresses for a customer by filling in the address fields in the form when adding a new customer.

If you need additional assistance, you should reach out for help or consult the support resources available within the software.

The customer code allows for a more precise search, enabling quicker access to a specific customer’s details compared to searching by vehicle name.

The “Submit” button saves all entered information into the system, officially registering the new customer.

After viewing the customer listings, the user must click on the delete action button next to the respective customer they wish to remove.

Essential customer details are organized in a list format displaying key information including name, customer code, email address, and mobile number, making it easy to manage and identify customers.

You can search for an order by entering the order number directly into the search field provided in the Orders feature.

The order listings include important details such as the order number, customer name, order amount, order status, and order date & time.

To manually route an order, click on the “Manual Routing” button, visualize the customer and merchant locations on a map, and then use the map functionality to mark zones or areas by drawing freehand, selecting by square, or by a circle.

You can mark areas by drawing freehand, or selecting shapes like square or circle on the Google Map.

You can create a trip by providing detailed trip information after visualizing the customer and merchant locations on the map for effective planning and management.

You need to fill out a form with details like the pickup location, drop-off location, and any other relevant information required for the booking.

Once you submit your vehicle booking request by clicking the “Submit” button, your request will be listed in the Vehicle Booking List for further processing.

You can access the Vehicle Booking feature by navigating to the help section where you will find information on requesting and managing vehicle bookings.

You should reach out to the support team for any further questions or additional assistance you may need regarding the Orders feature.

Yes, you have the ability to edit or delete existing marks on the Google Map when using the manual routing feature.

To find a specific booking, simply enter the order number into the search field within the Vehicle Booking List. This will filter the bookings and display the relevant result.

After applying your filters, the list will show important details including the order number, customer name, booking amount, order status, and order date & time for each relevant booking.

To manually route an order, click on the “Manual Routing” button. This will allow you to view the customer and merchant locations on the map, where you can mark zones by freehand drawing, or by selecting shapes like squares or circles.

You can mark areas by drawing freehand, selecting a square, or choosing a circular area. Additionally, you have the option to edit or delete any existing marks on the map.

To make a delivery request, fill out the provided form with the necessary details such as the pickup and drop-off locations, and any other relevant information. After completing the required fields, click on the “Submit” button to submit your request.

Once you submit your delivery request, it will be listed in the Orders List for further processing by the support team or relevant personnel.

To filter bookings by customer name, select the desired customer name from the dropdown menu in the Vehicle Booking List. This action will display only the bookings that match the selected customer name.

You can reach out to the support team via email, phone, or through the help section of the software, where there may be additional contact options provided.

Yes, when requesting a delivery, ensure you include the pickup location, drop-off location, and any other pertinent details that can help in processing your request effectively.

The software enables you to search and filter bookings through order numbers, customer names, and order statuses. It also allows manual routing, marking zones on a map, and submitting delivery requests for organized management of your bookings.

You can search for merchants using the following criteria: Merchant Name, Merchant ID, Warehouse Name, and Warehouse ID.

You can access more options by clicking on the three dots next to the merchant’s listing.

The merchant listings will display the merchant name, ID, and the number of associated warehouses.

To create a new merchant, click on the “Add Merchant” button, fill in the required details in the form, and then click on the “Submit” button.

Simply enter the Merchant ID in the search field provided, and the system will display the matching merchant.

The options include viewing more details, editing merchant details, or deleting the merchant.

After you click the “Submit” button, the newly created merchant will be included in the merchant listings and available for future searches.

To search for merchants linked to a specific warehouse, enter the Warehouse Name in the search field and submit the query.

You can view more details, edit the merchant’s information, or delete the merchant if necessary.

If you encounter any issues or have questions, you should reach out to the support team for additional assistance.

A user can search for a specific invoice by entering the invoice number, selecting a date from the calendar, or inputting the invoice amount to narrow down the results.

The detailed view of an invoice includes the invoice number, invoice date, due date, invoice amount, and any additional information related to the invoice.

To print an invoice, a user should select the desired invoice from the listings and click the print button, which generates a printable version of the invoice.

The Paid section includes detailed information about “Paid Invoices,” “Pending Invoices,” and “Failed Transactions.”

To find pending invoices, a user can search by invoice number or select payment type and payment mode from the dropdown options to filter the results.

The Failed Transactions subsection displays the invoice number, payment type, payment mode, payment identification number, amount, payment date, and invoice date for any failed transactions.

The system allows users to filter and search invoices based on their payment status; paid invoices are clearly categorized under “Paid Invoices” while unpaid ones are listed under “Pending Invoices.”

The Invoice module improves management by providing comprehensive listings, detailed views, and easy search functionalities, allowing users to quickly access and manage their invoices.

The payment identification number is crucial for tracking payment transactions, as it allows users to reference specific payments associated with their invoices.

Users should reach out to the support team for assistance with any questions or issues they encounter while using the Invoice or Paid modules.

Users can locate specific audio announcements by searching for the audio title or by selecting a specific date from the calendar.

Users can click on the “Add Audio” button, fill in the necessary details like title, record an audio clip, and then click “Submit” to share the announcement.

The software allows users to search emails by trip name, select from dropdown menus for vehicles and drivers, or type in a subject, making it easier to locate specific emails.

Each administrator’s email listing includes their name, assigned vehicle, driver, and the subject of the email.

Yes, users can adjust the playback speed of audio clips to better match their listening preferences through a built-in option.

The actions field in the email sections allows users to view the details related to the selected email for better information management.

Users can easily download the audio clips by clicking on the download option provided alongside each audio announcement.

Users benefit from faster and more accurate email management, as they can quickly find emails by specific criteria rather than scrolling through all emails.

Transport managers can view their emails by accessing the Transport Manager section, where listings include their name, assigned vehicle, driver, and subject of the email, which they can select to see details.

If users need further assistance, they are encouraged to reach out to the support team for help.

Each Transport Manager listing includes the manager’s name, assigned vehicle, and the name of the driver.

You can search for a Push Notification by using the trip name, selecting a specific vehicle from the dropdown menu, or choosing a driver from the dropdown menu.

By selecting a Push Notification in the Fleet Manager section, you can view the actions field which contains the detailed information related to that notification.

The software enhances Push Notification management for Vehicle Assistants by providing powerful search capabilities such as searching by trip name, vehicle selection, and driver selection.

The Drivers section lists all drivers along with their names, assigned vehicles, and subjects of their emails, allowing for easy management and viewing of Push Notifications.

Users can reach out to the support team for any questions or additional assistance they may need while navigating the Push Notification feature.

The search function allows users to filter notifications based on specific criteria like trip name, vehicle, or driver, making it faster to find the notification they need.

Selecting a Push Notification in the Drivers listing enables you to view the actions field where you can see all relevant details about that notification.

Powerful search capabilities are beneficial because they streamline the management process, allowing users to quickly and efficiently locate the specific Push Notifications they are looking for.

The organization of these sections contributes to user experience by providing structured and easily searchable listings, making navigation intuitive and efficient for managing Push Notifications.

You can access your chat history by clicking on the desired chat listing. This allows you to revisit previous discussions and find the information you need.

To search for specific chats, click on the search bar, type in relevant keywords or phrases, and hit enter. The relevant chats that match your query will be displayed in the search results.

To compose a new message, click on the “Compose Message” button. This opens a new chat window where you can input the details, and then you click the “Submit” button to send your message.

The Chat Support module offers functionalities such as viewing chat listings, powerful search capabilities, and an easy-to-use message composition tool to streamline communication.

An effective search feature allows for quick retrieval of specific conversations, reducing the time spent scrolling through chat history and enabling faster responses to customer queries.

You might need to revisit previous chat discussions to retrieve important information, follow up on unresolved issues, or to review customer interactions for better service.

If chat listings are not well organized, users may experience difficulty in locating specific conversations, leading to delays in responses and a decrease in overall efficiency.

The “Compose Message” feature allows users to quickly initiate conversations or respond to inquiries, ensuring timely communication with customers or colleagues.

A user-friendly Chat Support module is important because it enhances user experience, increases productivity, and helps in providing efficient support to customers or team members.

If you encounter issues while using the Chat Support module, you should reach out to the support team for further assistance.

In the Default Reports section, you can find a variety of predefined reports, including their name, the number of reports contained within each category, and the date of the last update.

To access the detailed listing of reports within a particular Default Report, you need to click on the “View” button next to the desired report.

The Scheduled Reports section allows users to automate the generation and delivery of reports at regular intervals, making it easier to keep track of important data without manual intervention.

To schedule a report, click on the “Schedule Report” button, fill out the required form with report details, select recipients, and specify the desired schedule. Then, click the “Submit” button to complete the process.

The Customized Reports section allows you to create tailor-made reports that meet your specific requirements by providing a report creation form where you can input necessary information.

Clicking the “Add” button expands the section, allowing you to view all available reports within that specific category, such as Default, Scheduled, or Customized reports.

Users can make informed decisions by accessing various reports, analyzing the data presented, and leveraging insights gained from the reports to guide their actions.

To generate a customized report, you need to click on the “Custom Report” button, fill out the necessary information in the report creation form, and then click the “Submit” button to generate the report.

Each report listing generally includes the report name, the number of reports contained within that section, and the date of the last update.

If you need assistance, you should reach out to the support team for help with any questions or issues regarding the Reports module.

The primary functions include assessing configuration settings, providing insights, and offering recommendations for optimal performance.

The Description section provides a comprehensive overview of the tool, explaining its purpose and functionality to help users understand its benefits.

The Summary section offers detailed insights regarding configuration improvements and suggests specific actions to address identified issues.

The Conclusion section evaluates the application’s configuration based on the checker’s analysis and provides a high-level overview of the configuration status.

By identifying and addressing incorrect or suboptimal configuration settings, the checker helps ensure that the application is running efficiently.

You should reach out to the support team for additional assistance regarding any queries or issues encountered.

Assessing the configuration is crucial to ensure optimal performance, functionality, and to prevent potential issues that could affect the application’s operation.

An example might be an outdated library version that could lead to security vulnerabilities or compatibility issues.

An example might be an outdated library version that could lead to security vulnerabilities or compatibility issues.

The insights provide specific areas needing improvement, helping users prioritize actions to enhance configuration and overall application performance.

The intended benefit is to make it easier for users to assess and enhance configurations, empowering them to optimize their software application efficiently.

The interactive map allows users to visualize parking locations in real-time, helping them plan their parking in advance for convenience and accessibility.

To manually route a location, you can click on the desired spot on the map, and then choose your intended starting point; the system will then generate a route for you.

You can view suggested cars by selecting a parking station from the list in the Stations section; the system will display suitable cars for that station alongside their features.

You can search for a specific parking station using its name, station code, or address, allowing for a tailored search experience.

For instance, if you’re looking for “Main Street Parking,” you can simply type its name in the search bar, and the system will quickly locate it for you.

When adding a new parking station, you need to provide details such as the station’s name, address, and any additional relevant information in the submission form.

To add a parking station, click on the “Add Parking Station” button, fill in the required details in the form that appears, and then click the “Submit” button to finalize it.

The module is designed with an intuitive interface that simplifies navigation and offers quick access to parking options, making it easy for users to find and manage their parking.

If a user encounters issues while accessing or using any functionalities of the parking management system, or if they have questions that are not addressed in the available resources, they should contact the support team.

The system combines interactive mapping, easy search functionalities, and the ability to add new stations, creating a comprehensive platform that reduces the time and effort needed to find and manage parking.

In the Summary section, you can find key metrics such as total expenditures, average fuel consumption, and overall performance indicators for your entire fleet.

The Top Spends in the Dashboard are categorized into various segments including total spends by vehicle, by drivers, by categories, by groups, and by fuels.

The Fuel Detail section provides insights such as total fuel consumption, total fuel expenses, and a breakdown of these metrics by both vehicles and drivers.

The Fuel Alerts section helps monitor fuel consumption by providing listings of instances where consumption is abnormal, allowing you to track deviations from expected patterns for both vehicles and drivers.

Each abnormal fuel consumption listing includes details such as the vehicle involved, the driver, the date of the abnormal activity, and the current status of the issue.

The Top Spends by Vehicles section allows fleet managers to identify which vehicles are incurring the highest costs, enabling targeted cost-control measures and efficient resource allocation.

Upon noticing a trend of abnormal fuel expenses, you can investigate further, potentially re-evaluate driver habits, vehicle maintenance, or even reach out for support to address the issue effectively.

By understanding Top Spend Categories, you can prioritize budget allocations and identify areas where cost reduction is possible, ultimately leading to more efficient fuel management and financial planning.

The Dashboard enhances user experience by presenting data in an organized manner, allowing for quick insights and decision-making through clearly defined sections and metrics.

A user should reach out to the support team through the provided contact methods for assistance or clarification regarding any questions about the Dashboard or Fuel Detail sections.

The primary components on the dashboard include Inspection Summary, Inspection Status, Inspections This Month, Top Inspector, Top Spend Categories, Top Condition Vehicle Type, Inspection Log, and Inspection Repair.

A user can add a new inspection by clicking on the “New Inspection” button, filling out the required details in the form, and then clicking the “Submit” button to view the inspection details afterward.

The software provides features for searching vehicles by Vehicle Name from a dropdown list, Service Date from a calendar, Order Number, and Due Date from a calendar to find vehicles with pending tasks.

To view vehicle compliance details, you simply navigate to the Vehicle Inspection section, where you’ll find a comprehensive list of vehicles along with relevant details such as Vehicle Name, Driver Name, Inspection Done By, and Vehicle Compliances.

After clicking the “Submit” button, the system redirects the user to view the inspection details, allowing them to review the information they entered.

Users can identify the top inspectors and top spend categories directly on the dashboard, which summarizes the inspection-related data in an easy-to-read format.

In the inspection section, a user can view the Vehicle Name, Driver Name, Inspection Done By, and Vehicle Compliances for each vehicle.

The calendar feature assists users in specifically finding vehicles serviced on a particular Service Date or identifying vehicles with pending tasks by selecting the Due Date.

If a user encounters difficulties, they should reach out to the support team for further questions or additional assistance regarding the inspection process.

The dashboard enhances user experience by providing a comprehensive overview of inspection-related data, easy navigation to add new inspections, a convenient search feature for vehicles, and clear visual summaries of top inspectors and spend categories.

Users can search for vehicles using criteria such as Vehicle Name, Vehicle Number, Vehicle Registration, Vehicle Category, and Vehicle Capacity.

The filtering functionality allows users to narrow down their search results by selecting a specific Transportation Type, making it easier to find relevant vehicles quickly.

Users can distinguish these vehicle types based on the sections: “Offered Vehicle” shows vehicles for transport services, “Assigned Vehicle” displays those linked to specific orders, “Available Vehicle” lists vehicles free for booking, and “Blocked Vehicle” shows those that cannot be offered due to limitations.

Users can view and manage vehicles that are already engaged in tasks or orders, allowing for efficient tracking and resource allocation.

Users can enter the specific Vehicle Number in the search field, which will directly filter the listings to show only the vehicle that matches that number.

The view listings of blocked vehicles might include reasons for blocking, such as maintenance, policy violations, or legal issues, alongside standard vehicle information.

Filtering vehicles by transportation type allows users to quickly identify the most suitable vehicles for their specific needs or tasks, leading to improved logistics and resource management.

A vehicle may be blocked due to overdue maintenance, safety concerns, or non-compliance with transport regulations.

A user can enter the desired vehicle capacity into the search criteria or select it from the filter options to retrieve vehicles that meet that specific requirement.

Access to both available and offered vehicle listings allows users to make informed decisions about sourcing and scheduling vehicles, ensuring they can efficiently meet transportation demands.

Users can view the following details in the order listings: Serial Number (Sr. No.), Pick-up Location, Drop Location, Pick-up Date and Time, Number of Vehicles, Name of the User, and Email Address of the User.

The “Offer Vehicle” section allows users to view vehicles specifically offered for orders, thereby providing clarity on available options based on the details such as pick-up and drop locations, pick-up date and time, and user information.

The “Order Confirmation” section allows users to view orders that are pending confirmation, giving them a chance to review important order details before confirming.

In the “My Order” section, users can view their own orders with details including Serial Number (Sr. No.), Pick-up Location, Drop Location, Pick-up Date and Time, Number of Vehicles, Name of the User, and Email Address of the User.

The “Pick-up Date and Time” information allows users to effectively plan their schedules and logistics for both pick-up and drop-off, ensuring a smoother transaction.

Access to the email address allows users to directly contact each other for clarifications, updates, or any necessary changes to their orders, fostering better communication.

By showing details such as pick-up and drop locations, pick-up date and time, and user information, users can better assess the suitability of the offered vehicles for their specific needs.

Users can review their order details, check the status of their orders, and potentially confirm or edit their orders based on the information displayed.

Having access to both pick-up and drop locations is crucial for users as it helps them coordinate logistics and ensure they are prepared for both ends of the transaction.

Being able to track the number of vehicles ordered allows users to confirm that their transportation needs are met and enhances satisfaction by ensuring that all aspects of their order align with their expectations.

The key details displayed for each order include Serial Number (Sr. No.), Pick-up Location, Drop Location, Pick-up Date and Time, Number of Vehicles, Name of the User, and Email Address of the User.

A user can browse through the list of orders and accept a specific order by clicking on the “Accept” button beside the corresponding order details.

To book a vehicle, a user needs to provide the Pick-up Location, Drop Location, Pick-up Date, Pick-up Time, Drop Date, Drop Time, select Vehicle Type from a dropdown, enter the Number of Vehicles, Name of the User, Mobile Number of the User, and Email Address of the User.

Typically, the Pick-up Date and Drop Date fields require the format YYYY-MM-DD, but you should check if there are any specific instructions provided by the platform.

After entering all the required vehicle booking details, the user can click the “Submit” button to send their booking request.

Users can select the type of vehicle they want to book from a dropdown menu provided in the “Vehicle Booking Request” section.

Whether a user can edit their booking details after submitting depends on the platform’s policy; users usually need to check if there’s an “Edit” option available in their booking confirmation or account section.

If a user tries to submit a vehicle booking request without filling in all required details, the system will typically display an error message indicating the missing information that needs to be completed.

Users often receive a confirmation email or notification on the app after submitting their booking request, which contains details of their booking and a confirmation number.

Not providing accurate Email Address and Mobile Number can lead to issues in receiving booking confirmations, updates on the order status, and important notifications, potentially resulting in missed bookings or miscommunication.